Tuesday, 29 January 2008

Building better communications

You will often hear business leaders say that people are their most valuable resource. Yet sometimes it is the relationships between people and their communication skills which limit potential. Businesses would get on better if people got on better!

The overwhelming majority of people do the best they know how - and that includes managers, but sometimes they do not get the results they want. That may be because it can be difficult to understand how they are relating to others, what is working for them and what they are doing that might be counterproductive.

The Functional Fluency model provides a framework for building self-awareness in these areas. It describes the four modes of behaving which may limit effectiveness and the 'fabulous five' that are more likely to lead to positive outcomes. Those outcomes can be for managers - learning how best to lead and motivate their teams; for individuals - in how to manage stress and build better relationships; or for teams - understanding how to appreciate and work better with eachother.

Functional Fluency can be measured through a self-score questionnaire called TIFF. TIFF is a powerful tool for personal development. Through TIFF and the associated feedback process, you learn how to use your strengths to make real changes and enhance your effectiveness - enabling you to become more functionally fluent. As a licensed TIFF provider, I have seen how the process helps people see themselves more clearly. Also, by placing emphasis on what is working, individuals are motivated to build on these strengths to enable them to make changes elsewhere.
See more about the Functional Fluency model and the TIFF questionnaire at http://www.functionalfluency.com

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